Privacy Policy
Effective Date: November 21, 2025
1. Introduction
1.1 Our Commitment to Privacy
Psychedu ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website (www.psychedu.ch, www.psychedu.school) and services.
1.2 Scope
This Privacy Policy applies to all users of Psychedu services, including visitors to our website, registered users, and subscribers to our premium services. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us when you: • Register for an account (name, email address, password) • Subscribe to our services (billing information, payment details) • Complete your profile (educational background, interests, preferences) • Contact us for support (correspondence content) • Participate in surveys or feedback forms
2.2 Automatically Collected Information
When you access our services, we automatically collect certain information, including: • Device information (IP address, browser type, operating system) • Usage data (pages visited, time spent, features used) • Cookies and similar tracking technologies • Log data (access times, referring URLs)
2.3 Learning Progress Data
To provide personalized educational services, we collect and store information about your learning activities: • Course enrollments and completions • Quiz and assessment results • Study time and progress tracking • Chat interactions with our AI assistant • Bookmarks and saved materials
2.4 Payment Information
Payment processing is handled by our trusted third-party payment processor, Stripe. We do not store complete credit card information on our servers. Stripe collects and processes payment information in accordance with PCI-DSS standards.
2.5 Information from Third Parties
If you choose to register or log in using third-party services (e.g., Google OAuth), we receive basic profile information from those services as permitted by your privacy settings with them.
3. How We Use Your Information
3.1 Service Provision
We use your information to: • Create and manage your account • Provide access to courses and learning materials • Process payments and manage subscriptions • Track your learning progress and personalize content • Provide AI-powered chat assistance
3.2 Communication
We use your contact information to: • Send service-related notifications and updates • Respond to your inquiries and support requests • Send newsletters and educational content (with your consent) • Notify you of changes to our services or policies
3.3 Improvement and Analytics
We analyze usage data to: • Improve our services and user experience • Develop new features and content • Conduct research and analytics • Monitor and prevent technical issues • Ensure security and prevent fraud
3.4 Legal Compliance
We may use and disclose your information as necessary to: • Comply with applicable laws and regulations • Respond to legal processes and government requests • Enforce our Terms of Service • Protect our rights, privacy, safety, or property
3.5 Marketing
With your explicit consent, we may use your information to send you promotional materials about our services, new courses, and special offers. You can opt out of marketing communications at any time.
4. How We Share Your Information
4.1 Service Providers
We share your information with trusted third-party service providers who assist us in operating our platform: • Hosting services (Vercel) • Database services (Supabase) • Payment processing (Stripe) • Email services • Analytics providers These providers are contractually bound to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal processes, such as court orders, subpoenas, or government requests.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
5. Your Privacy Rights
5.1 Access and Portability
You have the right to access your personal information and receive a copy of your data in a structured, commonly used format.
5.2 Correction and Update
You can update or correct your personal information at any time through your account settings or by contacting us.
5.3 Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., records we must retain for legal or accounting purposes).
5.4 Restriction and Objection
You can request that we restrict the processing of your information or object to certain types of processing, such as direct marketing.
5.5 Withdraw Consent
Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
5.6 Lodge a Complaint
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local data protection authority.
6. Data Security and Retention
6.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments and updates • Access controls and authentication • Secure hosting infrastructure • Employee training on data protection
6.2 Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you close your account, we will delete or anonymize your information within 90 days, except where we must retain certain data for legal, accounting, or security purposes.
7. Cookies and Tracking Technologies
7.1 Use of Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us: • Remember your preferences and settings • Understand how you use our services • Improve website functionality • Provide personalized content You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our services.
8. International Data Transfers
8.1 Cross-Border Transfers
Your information may be transferred to and processed in countries other than Switzerland. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information, such as standard contractual clauses approved by the European Commission.
9. Changes to This Privacy Policy
9.1 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Data Controller: Maurice Stähli
Location: Schwyz, 6405 Immensee, Switzerland
Email: Psychedu.ch@gmail.com